How Lincoln Electric uses innovation to enhance the customer experience

Whether you realize it or not, you rely on the customer relationships forged by The Lincoln Electric Co. As a company that provides arc welding products and systems, Lincoln Electric serves customers that build the cars and bridges we use each day and maintain the power plants that provide electricity to our homes and businesses. […]

How Main Street Cupcakes goes above and beyond to please

When someone asks Main Street Cupcakes co-owner Sarah Forrer what business she and fellow co-owner and founder Kimberly Martin are in, she always responds that she’s in the customer service business, and their product just happens to be cupcakes. But behind that tasty product is a team of people who will do anything to make […]

How Marous Brothers Construction creates lasting client relationships

At Marous Brothers Construction Inc., there are no customers. There are just clients. As a family owned and operated company, Marous Brothers still runs its business with the values it was founded on more than 30 years ago, specifically a commitment to building lasting client relationships and maintaining long-term business partnerships. Marous Brothers President Adelbert […]