Avoiding the ambush
New competitors are heading your way. Are you ready for them?
Eli Lilly profit drops sharply as Zyprexa medication goes generic
INDIANAPOLIS – Eli Lilly & Co’s. quarterly profit dropped 27 percent after its top-selling Zyprexa schizophrenia treatment lost U.S. patent protection and saw competition from generic rivals. The drugmaker backed its 2012 outlook that calls for a steep drop in profit this year due largely to the Zyprexa loss. It said an independent safety committee […]
How providing internal support for excellent service promotes customer retention
Hang on to your customers by empowering employees to deliver quality service
Stephen Blythe combines a love of flying with efforts to bring health care to needy
Medical Mutual 2011 Pillar Award for Community Service — Columbus Kent Clapp CEO Leadership Award Stephen P. Blythe has blended his love of flying with his passion for giving back to the community and devised a great way to make a huge difference in people’s lives. Blythe, the CEO at Blytheco LLC, is heavily involved […]
Four musts when giving a speech or presentation
Joe Takash, president, Victory Consulting
How to use technology to understand and communicate with consumers
Michael Brunner, M.J. Brunner Inc.
George Perry: Want better performance and problem solving? Get everyone together and talking.
Tips on improving communication throughout your organization
How to mitigate the risks of operational assessments
James P. Martin, Cendrowski Selecky PC
How to combat the effects of obesity on your business and improve your employees’ health
Steve Martenet, HealthLink
How a defined contribution approach can help employers control costs and give employees a wider range of options
Amy Broadbent, JRG Advisors, the management company of ChamberChoice