Surprise and delight: It’s no longer enough to simply deliver world-class customer service
Going beyond world-class customer service
How companies can benefit from crowdfunding
Jeff Roberts, Director, Kegler, Brown, Hill & Ritter
How an IC-DISC can benefit your company
Tim Schlotterer, Director, Tax and Business Advisory Services, GBQ Partners LLC
How to prepare for retirement with a dress rehearsal now
Robert A. Valente, CEO and Managing Member, RAV Financial Services LLC
How an open architecture 401(k) plan can give you more control over fees
Peter Mooney, CEO, Source Companies LLC, A subsidiary of The Ancora Group
How to create a basic credit risk assessment framework
Scott B. McCallum, Senior Manager, Cendrowski Corporate Advisors
How the right insurance policy can protect you in the event of fraud
Marc McTeague, President, Best Hoovler McTeague, Insurance Services, Member of the SeibertKeck Group
How to make sure the wave of adopting VoIP doesn’t pass by your business
Michael Louden, Director of Enterprise Sales, Comcast
How health care reform will potentially impact employers
Marty Hauser, President, SummaCare, Inc.
How to meet your duty of care requirements
Justin Priestley, Executive Director, Aon Crisis Management
David T. Drier, International Producer, Aon Risk Solutions