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Archives: Articles

How to boost your customer service with service recovery systems

Edward Kromar, Director of Service, Blue Technologies

What’s new with Voice over Internet Protocol

Alex Desberg, Ohio.net

David Harding: How your internal communication speaks most clearly about your company

Want to be successful? Have the best culture. So many companies treat human resources as an afterthought, or it’s only part of a staff member’s role. For example, the secretary has HR in addition to other duties. The No. 1 priority HR should be the No. 1 priority. A great culture can lead to great […]

How a growing company can design recruiting and retention strategies

John Harabedian, Managing Director, Retirement Plan Services, Tegrit Group

Essential steps to guide your company toward OSHA compliance

Brad Swinehart, Senior Safety Consultant, Sequent

How to avoid some of the biggest regulation pitfalls with HUD multifamily loans

Lori M. Crow, Associate Director, Assurance Services, SS&G

How to streamline your business through effective treasury management

Korlin Scott, Senior Vice President, Director of Commercial Product Management, FirstMerit Bank

How to tap into the growing labor pool of service members to benefit your business

Laurie Bradley, President, ASG Renaissance

Transitional work grants available for employers in Ohio

Randy Jones, Senior Vice President, TPA Operations, CompManagement, Inc.

How to manage the risks facing industrial and materials industries

Mike Stankard, Managing Director, Industrial Materials Practice Leader, Aon Risk Solutions

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