How have you been able to maintain an upward trajectory of profitability while investing in new programs and services?
As in any business, profitability of a hospital relies on the ability to properly use resources and reinvest capital. Being part of the Tenet network helps us access best practices within our service lines, which allows us to be informed of innovative research-supported technologies and services. Furthermore, we have the purchasing power to adopt the new technologies, train our medical staff and employees and offer the services to the community. With these resources, we can be better at the bedside; we can provide evidence-based care with some of the latest technology at a competitive price.
Tenet has also assisted Good Samaritan with administrative leadership, including people who are specifically trained in health care finance and economics. Corporate leadership instills business processes into the local hospital. Businesses can struggle with financial management, and our hospital is able to leverage expertise at our corporate level to be best informed and manage our fiscal processes closely.
How has Good Samaritan Medical Center been able to overcome barriers to change and innovation?
At Good Samaritan, everything we do is reflective of our organization as a whole. Our physicians, nurses and employees have input; they help us align our hospital services with the medical community and our patients’ needs. Our ultimate goal is to continue to expand the legacy of Good Samaritan Medical Center. We will remain innovative and look from within to determine how we will expand our level of services to meet our community’s future needs.
We’ve also engaged in conversations with our doctors, nurses and employees to define how we will respond better to complex situations. Our hospital continuously reviews processes to revise and reinvent the ways that it provides care. This helps us foresee challenges and barriers and respond to them proactively.
While health care is a complicated business, I am confident that Good Samaritan will remain a strong competitor. We are unique in our ability to discern some of the latest technology in medicine while providing the best care using our resources efficiently. Health care is an art and a science; finding this delicate balance has allowed us to engage our staff, leverage our connection to Tenet, remain a viable business and, most importantly, please our patients. And at our core, we are people who take care of people.
Mark Nosacka is the CEO of Good Samaritan Medical Center. Reach him at [email protected].
