Jill Hebert had worked for exhibit companies for several years but found that customer needs were not being met to the high
standards that she expected. As a result, she
founded Matrex Exhibits in 1987.
Having developed an incredibly successful
mix of product and service offerings to exceed
customer expectations, Matrex was on its way
to becoming the prominent industry player
that it is today.
The initial growth at the company came in
spite of personal and financial obstacles.
Hebert, a mother of two young children, created a delicate balance that allowed for success in both her personal and professional
life. The synergies and satisfactions experienced by this balance brought a quality of life
far exceeding anyone’s expectations. Early
growth was financed through strict budgeting and a home equity loan.
Matrex willingly accepts adversity and develops strategies to benefit from any situation.
During economic downturns, Hebert’s leadership focused on the company’s efforts to
secure customers across a very diverse range
of industries. The efforts allowed the company to continue serving existing clients but
grew the company with revenue from industries not outwardly affected by the same economic conditions. During the same economic
downturns, many competitors with the same
level of leadership went out of business.
Hebert encourages employees at the
process level to provide input in the continual
development of the business; it is the employees who are often sought out to provide solutions for customers and team members. The
culture is as much bottom-up as it is top-down. Seeking counsel on complex business
issues is a two-way street. The opinions of
everyone employed are seen as valuable and
processes are improved as a result.
HOW TO REACH: Matrex Exhibits, www.matrexexhibits.com