Hire great people
Rick Jackson
CEO,
Jackson Healthcare
Zach McLeroy
CEO,
Zaxby’s Franchising Inc.
Robert D. Hays
chairman,
King & Spalding LLP
People are one of the most important
parts of a successful business, and as
such, you need to make it a priority.
“If anything is important in a business,
have somebody’s livelihood depending
on it,” says Rick Jackson, founder and
CEO of Jackson Healthcare, in the April
issue. “It amazes me how much companies will give lip service to this, but
they don’t have people actually in
charge of doing this. You have to have
dedicated people on your staff that earn
100 percent of their income by finding
good people.”
When recruiting and hiring people for
your organization, be sure to take your
time.
“(Companies) make the mistake of the
first person who comes in and puts an
application in, they hire because they
want a warm body there,” says Zach
McLeroy, founder, president and CEO
of Zaxby’s Franchising Inc., in the
February issue. “… Don’t just rush out
and hire the first person. Continue to
take applications until you find the right
people … and that will cut back on our
turnover.”
In order to make sure you get the
right person, you have to have a solid
interviewing process. Robert D. Hays,
chairman and managing partner at King
& Spalding LLP, has a solid process.
“You need to have in these interview
processes some skeptics — some
people whose jobs are to ask hard
questions because you want people to
appear to be desirable — that will be
the instinct,” Hays says in the June
issue. “When you get into recruiting
mode, it’s a groupthink mentality that
takes over, and marry that with what
if the people you’re interviewing are
just telling you what you want to
hear, and the next thing you know,
you don’t really have the kind of rigor
that you need to have to make quality
decisions to grow that’s consistent
with high performance.”
When asking questions in an interview, Hays says to ask people to prove
rather than state. Lastly, if anything
strikes you as odd or off, don’t ignore it.
