When David Coury and his siblings
were forced out of a family business
due to the lack of a succession plan, he had to depend upon his knowledge, experience and history of success to serve
as founder and president of Pharmacy
Management Group LLC.
Taking a calculated risk, Coury and the
company’s shareholders put their homes and
incomes on the line to launch the company in
2001. PMG offers pharmacy service for the
unique needs of nursing home and assisted
living businesses.
When other companies were neglecting
patients and avoiding the needs of customers, Coury recognized this as a business
opportunity and a social responsibility. To
this day, he challenges his staff to provide
high-level customer service, and the company has never lost a client.
As one of the first companies in its industry
to go paperless, PMG has grown almost seamlessly using technology because all of
its orders are indexed and easily accessible.
This allows the company to stay ahead of
high-volume workloads and successfully
manage larger run rates.
Coury is committed to the needs of others
and encourages his employees to care for
their customers in the same way. Rather than
simply sending a bill, PMG spends five minutes with every family because, Coury says,
“It’s the right thing to do.”
Giving back to the community is also a priority for Coury. He serves on the board of
North Coast Health Ministry, a volunteer
organization that offers health care to those
in need of medical resources. PMG also provides medication for these individuals.
Coury understands that his staff members
are his most valuable resource. To attract and
retain quality employees, PMG offers high
wages, yearly bonuses and other perks.
Today, PMG serves over 75 facilities from offices in Westlake and Westerville, Ohio, and
Sharon, Pa., and Coury expects 2007 revenue
to reach $30 million.
HOW TO REACH: Pharmacy Management Group LLC, (440)
617-7646 or www.pmgservices.com