Q. How do you develop
trusting relationships with
employees?
Open, honest communication
is No. 1. Then giving employees
positive and constructive feedback on a continuous basis, not
just at the annual review.
Regular formal feedback —
quarterly and yearly – is better
than just yearly. Doing what you
say you are going to do and follow up on it; if you can’t do it,
say why.
Allocate your time carefully. I
schedule one hour of every day
for anything I cannot anticipate.
This keeps my schedule from
backing up most of the time. Be
realistic about how long things
will take and stick to your
schedule.
Talk to employees and find
out what they want. How could
they get closer to the CEO, how
would they like their relationship to be? Asking the employees is an important part of the
communication process, what’s
going on and how could I get to
know you better, what would be
a more effective way to communicate?
You get more dedicated
employees and less corporate
politics. If your first goal is making your company a great place
to work, then the results are
increases in profitability and
productivity.
Q. What is the benefit of
open communication?
You build a relationship. It’s
incredibly expensive to recruit
employees, and it’s incredibly
expensive when we lose
employees, so we want to keep
our employees happy, motivated, challenged and rewarded at
all times so we keep them as
long as possible.
The best way to keep employees happy, motivated, challenged and rewarded is to offer
them what they want out of a
position — competitive pay and
benefits, challenging technical
projects, a strong vision and
mission, an interesting work
environment and flexibility
when you can.
You also must make a practice
of noticing when people are
doing well.
HOW TO REACH: DefenseWeb Technologies Inc., (858) 272-8505 or www.defenseweb.com
