In life, the ability to manage stress, foster positive relationships and maintain well-being are essential for both personal and organizational success. I have identified 10 suggestions that may be helpful.
Set high standards. By setting very high standards for your associates and team, you achieve more by expecting more. At the same time, internally lower your expectations as they might not have the same abilities, motivations, passions and goals. It’s important to balance high standards with internally lowering expectations to protect our emotional well-being so we aren’t constantly disappointed, frustrated and upset.
Effective communication. Good communication is crucial in preventing misunderstandings. Upfront, clear and open conversations that both parties agree to can prevent assumptions and foster a supportive atmosphere. Being understood and understanding others creates a better sense of harmony.
Rationality over emotion. Choosing to be rational rather than emotional helps maintain professional relationships. It can help us stay objective by focusing on what we are aiming to accomplish. Aim to keep track of the mission and goal, and try not to take things personally.
Patience vs. stubbornness. Knowing when to be patient and when to let go is crucial. If it is something meaningful that just takes more time, then be patient. There are times in life when you think you are being patient, but you really don’t want to admit you made a mistake. Focusing on a mistake only adds to our stress. Recognize when it’s time to start seeking solutions. If we clearly make an error, then be intellectually honest and move forward.
Learning from failures. When we experience a setback, embrace the opportunity to reflect on what went wrong, why it went wrong and what could have been better — reflect, understand and grow. Sometimes the coverup is worse than the issue. Viewing failures as opportunities for growth can help reduce the fear of making mistakes. The lessons that we learn can help us grow, prosper and lead to more significant future success.
Softening statements. I have learned in life it is not always what you say, but HOW you say it. Using softening statements like, “You know I like and respect you, but … ” can help in delivering feedback without appearing aggressive. This approach reduces the potential for conflict as it doesn’t sound arrogant, condescending or disrespectful, but is likely to enhance the tone and outcome.
Positive relationships. Surrounding ourselves with positive, talented and loyal individuals fosters a supportive and motivating environment. We may come across people who are impossible to work with; that are not win-win and have a zero-sum-game mentality. When you have the ability, be selective about who you have around you. Spend time with people that want win-win.
Always “The Who.” Who you marry, who you hire, who you invest in, who you do business with and who you associate with. If “the who” isn’t right, “the what” doesn’t matter. Developing an outstanding network of trusted and talented people can drive success,.
Progress, not perfection. Learning is a lifelong journey. We are all works in progress. When we want everything to be perfect, we will never get anything done. At some point you have to say it’s good enough and move on.
Focus on what matters. A small percentage of decisions and actions really make the difference (Pareto Principle), so focus on those that will move the needle. Figure out the larger purpose and don’t get caught in what won’t affect the outcome. This can allow us to lead with greater clarity, success and enjoyment.
Umberto P. Fedeli is CEO of The Fedeli Group.
