In a world consumed by data, status and material success, there is a timeless truth that is unfortunately often overlooked: the most fulfilling lives, based on extensive research, have the most meaningful relationships.
My parents and grandparents, despite their limited formal education, possessed extraordinary wisdom. They set an example by how they built deep, meaningful relationships with family and friends; and they demonstrated hospitality through their many acts of kindness, and by usually putting other people’s need before their own. Whether helping a neighbor, visiting someone who was sick or simply offering kindness to a stranger, they lived by the belief that every person deserves kindness, respect and dignity. These are universal characteristics that most people admire and appreciate.
At our company, like in life, we believe relationships are the center of all we do and we try to follow the philosophy of the “Law of Reciprocity:” You can have anything in life you want if you help enough other people get what they want. I have found that it is important to set the example by possessing the genuine desire to help others — if you want a friend, be a friend. I also believe in the multiplier effect: when one does good and is kind, thoughtful and generous, it creates tremendous value. Generosity has a remarkable way of multiplying itself through trust, loyalty and lasting relationships.
I often quote Mother Teresa who said that every day you have multiple opportunities, in many of our interactions, to do ordinary things in extraordinary ways. And I remind myself to use simple but powerful words like please and thank you; and that serving others is my privilege, honor and pleasure. In the end, my best accomplishment will be the relationships that I have cultivated and the number of lives that I am able to touch in a positive way.
Warren Buffett once said that the true measure of success is whether the people you hope will love you actually do. He understands that success is measured not by financial statements or business accomplishments, but by the relationships we build and the lives we touch.
I believe our world could use more kindness, humility, gratitude and love. These are not outdated virtues. They are the foundation of strong families, successful businesses, thriving communities and meaningful lives.
I have found that investing in relationships with the same energy you devote to other aspects of your life is one of the most rewarding investments you can make. Practice the Law of Reciprocity by giving first and expecting nothing in return. Ultimately, our greatest accomplishments will not be measured by success, titles or achievements, but by the lives we have touched and the people who are better because we were part of their journey. ●
Umberto P. Fedeli is President & CEO of The Fedeli Group
