How U.S. Security attentively guards customer service and satisfaction
U.S. Security Associates, the fourth-largest security guard provider in the United States with 140 branches in 46 states, operates in a business with very thin margins, so the company continuously seeks new ways to make customer service its chief competitive advantage. Under the leadership of CEO Charles Schneider, U.S. Security says its mission is to […]
How TLC trains its laser focus on superior patient care
TLC Laser Eye Centers opened in Atlanta in 1998, four years after the first TLC Laser Eye Center opened in Windsor, Ontario. Today, TLC is the largest provider of laser correction services in North America, with more than 50 locations in the United States and Canada. Led by Atlanta Center Manager Andrea York, TLC Laser […]
Fundamentals falter … But fears fade
Fall 2012 FirstMerit Market Message newsletter
People first
How InfoCision engages employees to create a successful business
How to control cash inflow and outflow to maintain equilibrium
Edward L. Wood, CTP, Regional Vice President, Commercial Lending, National Bank and Trust
U.S. panel to probe new wave of complaints against Huawei, ZTE
WASHINGTON, Wed Oct 10, 2012 – A U.S. congressional report that urged American companies to stop doing business with Chinese telecom equipment makers Huawei and ZTE has triggered a fresh wave of complaints against the firms, opening a second phase to the panel’s investigation. A staff member of the House of Representatives Intelligence Committee said […]
Batten Down the Hatches as the P&C Market Hardens … or Not?
Danone Simpson, Montage Insurance Solutions
The Honor Roll
MANUFACTURING ACS Industries Inc. Joe Zeno ACS Industries Inc. is a manufacturer and seller of construction equipment attachments and replacement parts. The company strives to not only create but also maintain high-paying manufacturing jobs to boost the local economy. To this end, the company doubled its staff size from 2007 to 2011. Amish Mills/Daniels […]
People planners
How Mike Spickard grows Tegrit Group with his team of people-oriented employees
Perfection in every bag
How Robert Shearer adds resources to produce Shearer’s award-winning snacks