Build momentum
Success in the first phase of a project can create valuable momentum to help you get the rest of the project completed.
“The momentum and energy it brings spreads rapidly through the organization,” Linares says. “People get geared up. The feeling is a positive feeling when you create a vision and everybody has input in this vision.”
Make sure you explain why a particular aspect of the project was chosen for the first phase if there are other components that will have to wait in line.
“It’s a phasing plan,” Linares says. “We have to be, first, successful here, and once we’re successful here, we go to this. If we’re successful in those service lines, the hospital will become financially viable and financially stable, and at that point, we can look at other processes and other departments and upgrade other areas.”
Make all employees feel like part of the plan, even if their respective department is not part of the initial phase.
“It’s part of the inspiration and motivation you provide to the staff,” Linares says. “It’s letting them know, ‘The hospital can’t function without you.’ Making sure you communicate that effectively and consistently and making sure they understand that the piece of the puzzle that they play in completing the puzzle is key to success.”
Be aware of your reputation in your company and whether it’s one of a leader who gets things done or just talks about it. If you fit the latter, you may have your work cut out for you in convincing others that you’ll have time for their part of the project.
“I’ve delivered in my promises and there’s a high level of respect [for that],” Linares says. “Really fortifying and solidifying relationships and making clear what the expectations are that I have of you and you have of me and then delivering on those has been a winning formula.”
How to reach: North Shore Medical Center, (305) 835-6000 or www.northshoremedical.com
