Joel Bomgar founded his company while working part-time at a local technology integrator.
Still in college and holding down a part-time job, Bomgar realized that his on-site travel to troubleshoot customer requests wasn’t an efficient use of time or money. However, at the time, there was no solution on the market to help his clients remotely. Seeing the chance to improve efficiency, Bomgar developed his own remote help desk software to troubleshoot the customer’s computers using the Internet, and in 2003, he founded Bomgar Corp.
In the first 18 months, Bomgar relied solely on Google Ads to generate profit. By communicating the value of his help desk software to provide more efficient, cost-effective IT support options, he was able to spearhead key financing deals with venture capitalists. To date, Bomgar has generated a substantial amount of venture backing, which has been vital in Bomgar Corp.’s steady growth.
At 31 years old, Bomgar’s youthful energy translates directly into the culture he’s built at Bomgar Corp. Most of his employees are under the age of 40, and his Generation X leadership style is apparent in how he promotes the exploration of new technologies and innovation among his team members. His encouragement of employees to embrace the opportunities of new technology has helped further the company’s ability to provide clients with high-tech software solutions.
Bomgar’s age and unconventional business background — he was home-schooled for most of his education — have given him a unique business sensibility and entrepreneurial mindset that has helped him grow Bomgar Corp. into an enterprise with more than 5,000 customers worldwide. Some of the company’s current clients include MIT, Zappos, Humana, Carestream Health, CSC, The Ohio State University and the Salvation Army.
How to reach: Bomgar Corp., (601) 519-0123 or www.bomgar.com
