Q. How do you get your
employees on board with you?
People love to hear stories.
They want to hear that there
has been considerable thinking behind the new idea that’s
being presented.
If they believe in it, they are
on board. If they don’t believe
in it, they have to come up
with a reason why not.
I’m almost egoless in the
process. In other words, I’m
happy when they say, ‘This
isn’t going to work,’ because
I’m happy to let it go. It’s
cheaper to do it at the discussion stage than any other time.
I like giving people ownership of their area, and I do
not micromanage. It’s really
important that I set the business up so that when someone wins, no one loses. I’m
strong at giving positive
feedback, even on small
things. Let people be responsible for their own results.
I’ve had people that I’ve
worked with before. The
moment they saw success
was imminent, they would
step in and take credit for it.
I choose not to do that.
Give credit to whoever created the win. Don’t steal
someone else’s credit. Make
sure as many people as possible know about their successes. People like recognition.
Q. What’s one characteristic
you should avoid when hiring
new team members?
Recognize when someone
believes they are a victim. A
victim drama manifests itself
in many ways, and they are
almost all bad for business.
The way people say things
and the things that they say.
If I’m interviewing a candidate and all they can talk
about is how poorly they were
treated at the place they were
before, they are in a victim
drama. Stay away from those
people. They take their drama
wherever they go.
— Megan Tackett contributed to this story
HOW TO REACH: Bluware Inc., (713) 335-1500 or www.bluware.com
